External self-registered account Frequently Asked Questions

Please follow these simple steps to confirm your account type:

Open the EU Login page
Enter your email address or unique identifier and click next
See the results. In this case you should read "(external)" under your unique identifier, as displayed in this screenshot

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External self-registered account Frequently Asked Questions (41)

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Why can’t I always log in using only my password or my preferred option?

Depending on the application you are trying to access, not all log in options may be available. Each application using EU Login as authentication system can choose the methods made available to their users, EU Login has no control on that aspect.