Confirm your account type - External
Please follow these simple steps to confirm your account type (logging in is not required to confirm your account type):
- Open the EU Login page
- Enter your email address or unique identifier and click next
- See the results. In this case you should read "(external)" under your unique identifier, as displayed in this screenshot
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RSSSign in with the EU Login Mobile App QR code
Sign in with your electronic ID (eID)
Make sure to accept all app permissions during the enrolment process. To function correctly, the app needs you to allow notifications and access the camera for scanning the QR code. If you refuse those permissions, the app will not work. Please click on the question link for more information.
How to unlink an account from the EU Login App.
It has been disabled manually by the EU Login administrators. You should contact the helpdesk if you cannot log in for this reason.
Multi-Factor Authentication (MFA) adds a security layer when connecting to an application. This helps confirming that it is really you trying to access an application, and not someone impersonating you. Please click on the question link for more information.
Please click on the question link for more information about the different two-factor verification methods to use Multi-Factor Authentication (also called MFA or 2FA).
When you log out of EU Login, it does not affect any website or application for which you are already identified. However, if you log out of the application, when you log in to it again, it will recheck your identity with EU Login, and you will have to identify yourself again.
Depending on the application you are trying to access, not all log in options may be available. Each application using EU Login as authentication system can choose the methods made available to their users, EU Login has no control on that aspect.
Why can’t I log in with my social media account anymore?
The addition of another factor will facilitate keeping and regaining access to your EU Login account. If you would lose an authentication factor (your mobile phone for example) you will still be able to authenticate with another one. Please click on the question link for more information.