I am a SEDIA / Funding & Tenders user, I tried to reset my password, but EU Login asks me to provide a PIN code? Where can I get it?

I am a SEDIA / Funding & Tenders user, I tried to reset my password, but EU Login asks me to provide a PIN code? Where can I get it? - European Union

Valid for

Your account has been upgraded to a higher security level.

Please contact the support team and ask them for your PIN code and reset your password using the electronic contact form.

Note that you can also to online documentation for more guidance on the Funding and Tenders portal: https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/support/support