How to authenticate with EU Login
EU Login allows you to access European Commission services and/or other systems securely using different authentication methods.
You can sign in using:
- Password only – The simplest option, sufficient for most services. However, some may require stronger verification, in which case this method will not be available.
- EU Login Mobile App – Used with a PIN code, a QR code, or On-Mobile authentication:
- PIN code – When your mobile device has internet access, enter your 4-digit PIN in the EU Login Mobile App.
- QR code – When your device is offline, scan a QR code with the app to generate a one-time password, which you then enter on your computer.
- On-Mobile authentication – When logging in from the same device where the app is installed, EU Login will trigger the app automatically. Enter your 4-digit PIN or use biometric authentication if enabled.
- Security Key, Trusted Platform (TPM) or Passkey – Hardware-based authentication using a USB-like device, your computer’s built-in TPM module, or a Passkey registered in your EU Login account.
- Electronic ID (eID) – Authentication using your national electronic identity card (depending on your country’s supported eID scheme).
- Token or Token CRAM – Physical tokens that generate one-time passwords; standard tokens are available to European Commission staff, while Token CRAM is for specific DG CLIMA users.
Depending on the service you want to access, one or more of these methods may be available or required.
The following articles explain how to configure and use each option.
Trusted Platform, Security Key and Passkeys
You may authenticate in EU Login using a Security Key or your device's Trusted Platform Module. Additionally EU Login now support Passkeys.
Please refer to the following articles for additional guidance:
How can I add a Security Key or a Trusted Platform?
Sign in with an EU Login account using a Trusted Platform or Security Key.
Can I use Passkeys with EU Login?
Electronic Identity Card or eID
Depending on your National Administration, you may be able to use the eID authentication feature of EU Login.
Please refer to the articles for additional information:
How can I add my eID to my EU Login account
Sign in with your electronic ID (eID)
Token - For EC users only
A VASCO Token (for EC users) or a CRAM Token (specific to DG CLIMA users) can be used to authenticate with the corresponding EU Login feature.
Please refer to the article for more information:
Please refer to this video material to configure your second factors.
It is strongly advised to configure multiple options in case you lose access to one of them, if the application does not allow you to use your preferred option or in case you are located in a geographical zone which prevents you from using one or several options.